Shop

Submit a Ticket

Ren's Official Merch

Start a Return: <iframe src="https://app.shiphero.com/returns/50660/?language=en" width="100%" height="100%" style="min-height: 900px;" class="iframe" frameborder="0" sandbox="allow-scripts allow-forms allow-same-origin allow-presentation"></iframe>

Start a Ren Return

REN Merch Return Policy & Portal

MARKED DELIVERED BUT NOT ARRIVED?

CARRIER AND DELIVERY DELAYS

WHERE IS MY BLACK FRIDAY/CYBER MONDAY ORDER?

HOLIDAY DISCOUNT AND PROMO CODE

EXTENDED HOLIDAY RETURN WINDOW

UPDATING OR CORRECTING SHIPPING ADDRESSES FOR HOLIDAY ORDERS

HANDLING OUT-OF-STOCK AND BACKORDER ITEMS DURING THE HOLIDAYS

Holiday Orders 2025

How to Know if Your  REN Merch Order Was Successful

How to Fix a Wrong Shipping Address on Your REN MerchOrder

How to Cancel or Change an REN Merch Order

Reasons Why Your REN Merch Order May Be Canceled

Which Payment Methods Are Accepted by REN Merch

Why You Might See Multiple Charges from REN Merch

What to Do If Your Credit or Debit Card Isn’t Working at Checkout

Understanding Non-Sterling Transaction Fees on International Orders

Tracking Orders, Payments & Receipts

How to Use a Gift Card On REN Merch

How to Apply a Discount or Promo Code on your REN Merch Order

Troubleshooting Gift Cards & Discount Codes for REN Merch

Gift Cards, Promo Codes & Discounts

🌍 REN’S UK VS. US STORES – WHAT YOU NEED TO KNOW

When Will My REN Merch Order Ship?

How to Track Your REN Merch Order

Does REN Merch Offer Expedited Shipping?

What to Do If Your REN Merch Order Arrives in Multiple Shipments

What to Do If Your REN Merch Package is Marked Delivered but Missing

Does REN Merch Ship Internationally?

Which Shipping Carrier Will Deliver my REN Merch Order?

What Happens if your REN Merch Package is Returned to Sender?

Shipping Times, Carriers & Delivery Info

What is Ren's Return Policy?

How to Wash & Care for REN Merch

Privacy Policy

Why is my new record dusty or dirty?

Can you replace my noisy record?

My record is skipping — what should I do?

Vinyl Care & Troubleshooting Guide

Start a Ren ReturnUpdated 7 months ago